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Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
All orders will be dispatched within 2 working days.
Domestic Shipping Policy
- Expected Delivery Time is probably 5 to 7 workings days
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
- Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.
- We will not refund after 2 failed delivery attempts by our respective courier agents.
- Please note that the transit time mentioned for delivery is only for ideal scenarios.
International Shipping
1. Shipping Charges will be charged after checkout as per weight of the order.
2. Any Custom Charges to be paid by customer.
3. Expected Delivery Time is probably 5 to 9 workings days.
4. During this unprecedented time (COVID-19) ,weather conditions shipments could be delayed , but we will try our best to get it delivered on time.
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
While we are pretty sure our products won’t disappoint you a bit, this is just in case something goes wrong (Don’t worry, we’re here!).Each of our products are carefully handcrafted and while we try to deliver exactly as in the picture, there might be very slight difference as they are handmade entirely.
Product return conditions:
- You have to notify us within 24 hours of receiving the parcel.
- Product must be unused, unworn, unwashed, undamaged products, with all labels and tags completely intact, and in original packaging are eligible for return.
- No returns & refunds for international orders.
- Returns, exchanges, and refunds are not available for handmade, fabric, or beaded jewellery.
The process for a return:
- Please request a return on Tela Naari Whatsapp https://wa.me/919956214909.
- On your request we will arrange the reverse pick up.
- After receiving the returned product, we will do a quality check of the product at our end.
- Once your return is accepted we will provide you a gift card or credit note after deducting shipping charges on original order.
- There will be no monetary refund, only gift card will be provided.
- A gift card of product value will be provided you on your email.
- We will not entertain any request if you contact us after 24 hours from the receiving the order.
- Unboxing video is mandatory.
- We will not refund or exchange if we received a used product.
TelaNaari has always prioritized customer satisfaction and will always make sure your shopping experience is hassle free!
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Let customers speak for us
Fantastic designs and quality
Loved the products. On time delivery as well !!
Loved the collection!!
Loved the products
Bot 2 unique pieces and loved the design and quality. Shipment was alao very quick !
Hi
Unique pieces
Each design is looking unique.
pretty
Beautiful stuff
Planning to reorder soon. :-)
Decent design
Loved this elegant necklace set. Clean design❤️❤️
Elegant
Very stunning design and good quality.
Nice packing .
Glad with the delivery timeliness. The product quality truly matches the description and the image shown.The response to my return request was also very prompt.
Stunning art
I have ordered two pair of silver ear tops. Both are in peacock design but in different architecture. Your jwellery are intricately crafted carefully designed depicting the finery craft of India
Great quality and design
Gorgeous pieces.
The designs and finishing of these products are fabulous. Please make them in pure silver!
Sliver oxdise earring
Nice one
Stylish
